Cancellation Policy

We understand that plans can change. If you need to cancel an order, here's how it works:

✅ When can I cancel my order?

You can cancel your order within 1 hour of placing it, as long as it hasn’t been packed or shipped.

❌ When can't I cancel?

  • If your order has already been packed or shipped

  • For same-day delivery orders in Agra (due to immediate processing)

  • For bulk/pre-order items once preparation has started

📲 How to cancel?

Just message us on WhatsApp with your order ID:
👉 Click here to contact us

We’ll check the status and confirm your cancellation if eligible.

💸 Will I get a refund?

Yes, 100%.

  • Prepaid orders: Refunds are processed to your original payment method within 2–3 business days.

🙏 Our Promise

We value your trust and aim to keep things fair and simple. If we’ve made a mistake or there's an emergency, reach out — we’ll always try to help.